QMS is a Marketing Management and Consulting Firm with an experienced and professional staff offering services that improve our clients' marketing effectiveness resulting in their increased sales and profitability.

Our mission is to provide unique and viable marketing solutions to our clients while improving their bottom line. Clients include research firms, hospitals, professional practices, financial institutions, large and small retail establishments, restaurants and contractors.

We offer:

Yellow Page Advertising Consulting and Yellow Page Media Management
With fifteen years of proven ongoing savings for our clients, our program will:

• Produce a comprehensive overview of your yellow page program
• Develop a cost effective plan that integrates with current marketing goals and endeavors
• Conduct billing verification
• Handle negotiations for adjustments and credits

Marketing Research - Field Service

• Executive recruiting for qualitative in-depth interviews (IDI's)
• Mystery shopping
• Customer intercepts
• Telephone interviews
• Product placement and audits

Client Staff Customer Service and Sales Training
The success of your business is largely determined by how well your customer is handled. Your staff's customer service and sales skills will be the measure of how your customer perceives you. A lot of time, money and effort have been spent getting the customer to your business; it's important to ensure every opportunity to give them a memorable experience is taken advantage of by your staff.

During the past 15 years, our proven training program has resulted in increased sales and profits to our clients. Our clients include restaurants, hospitality and retail businesses.

Marketing Plan Development and Management
Do you need a marketing plan...?

"Would you tell me please which way I ought to go from here?" asked Alice .
"That depends a good deal on where you want to get to," said The Cat.
"I really don’t much care where..."
"Then it doesn’t much matter which way you go," said The Cat.
-Lewis Carroll, Alice in Wonderland

Marketing Director Program
QMS has developed a unique program that allows us to act as the Marketing Department for your business for a fraction of the cost of hiring a full time employee. We will create an operating Marketing Plan for your business, as well as implement the plan for you.

Member of the Marketing Research Association MRA